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Tools Access to Remedy

General

SER due diligence guidance
A guide with useful tools, resources and concrete practical examples for SMEs and large companies that want to start with responsible business conduct and due diligence. Step 6 of the guidance contains practical steps that companies can take to improve access to remedy.

Opinion of the European Union Agency for Fundamental Rights
Improving access to remedy in the area of business and human rights at the EU level

Food products

An interview with Heineken on access to remedy.

Insurance sector

Access to remedy in responsible investing: A guidance for insurers (in Dutch). This guidance was developed in August 2022 within the International RBC Agreement for the Insurance Sector. The handbook also provides lessons learnt from the insurance sector. The explanation of the guidance is expressed in this webinar (in Dutch).

Banking sector

In 2019, the parties RBC Agreement of the Dutch Banking Sector published a paper on enabling remediation. This paper explores the role and responsibility of banks with regard to remedy, when connected to human rights impacts through client relationships. It summarizes the most important points of conversation, consensus and broadly shared insights and diverging perspectives where parties were unable to reach consensus. It contains an explanation of concepts and responsibilities and practical advice for example on which questions to raise that is also useful for institutional investors.

Pension sector

Guidance on access to Remedy within the responsible investment (in Dutch). This guidance was developed in August 2022 within the International RBC Agreement for the Pension Fonds.